BBC - Radio 4 - PMAnother 1/2 hour later, bank manager suddenly thinks of fetching that extra chair. On departing, he didn't apologise on behalf of the bank, didn't offer to shake my friend's hand (or any of us) and didn't even stand up as she took her leave . .... and I have written several times in order to try for anything more meaningful than a computer-generated 'we have modded you for one of the fifteen reasons listed here but we won't say which one' or 'we have received your mail'. ...
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14 Hours 51 Minutes ago
http://www.bbc.co.uk/blogs/pm/